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Return:
Customers can return the product within 3 days from the date of delivery and the shipments which weren’t delivered to the customer get converted to an RTO (Return to Origin). *In Some Cases, after a investigation if we found something wrong, we don’t provide return!*
Return Shipping Fee:
- If a customer returns a product, then the seller is charged a return shipping fee based on the weight of the shipment.
- If an order is not delivered to a customer and gets converted to an RTO (Return to Origin), the seller will not be charged any additional fee for shipping.
- All return & RTO related charges can be tracked & managed using different tools that are provided to Us.
- Please note that for some exceptional cases, the return shipping fees can be waived off.
Cancellation Policy:
If any customer wants to cancel their order after placing an order, *HE/SHE WILL ONLY HAVE TO CONTACT US on +91 9382059635 for ORDER CANCELLATION*. And even, we always call the customer and confirm about their order also within 12 hours.
*BUT, REMEMBER : IF A ORDER HAS BEEN SHIPPED, THEN THE ORDER CANNOT BE CANCELLED AND IF THE CUSTOMER WANTS TO RETURN THAT PRODUCT INTENTIONALLY, THAT WON’T BE RETURNABLE OR REFUNDABLE.*
When will I get my refund?
*Please be noted : in a refund, you will get 4% less money of you paid. Means, if you Paid ₹100, in refund you will get ₹97. The rule is only applicable on Prepaid orders. And in CASH ON DELIVERY order, you will get 1% less money as you paid. Means if you paid ₹100 in COD, in a refund you will get ₹99. *
Following are the processing timelines after the product is received by us or when the seller notifies us of the receipt of the products.
Refund Method | Refund Time Frame |
Credit Card, Debit Card, Net Banking, UPI Linked Bank Account | 6-8 Business Days |
Cash on Delivery (Refund to Bank Account in the event that the conditions for Instant Refund mentioned below are not met) | 6-8 Business Days after updating the bank account details |