Effective Date: 01/10/2024
At Crovo Fashion Hub (“we,” “our,” or “us”), we value the trust our customers place in us when they visit our website, https://crovo.in (“the Website”), and purchase our products. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information to improve your shopping experience and ensure seamless transactions. The types of information we collect include:
- Personal Identification Information: such as name, email address, contact details, and shipping address.
- Payment Information: which includes UPI payment details for order processing.
- Usage Data: such as browsing activity, IP address, and other data automatically collected through cookies and tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To fulfill and ship your orders.
- Customer Support: To assist with inquiries and provide a better shopping experience.
- Marketing and Promotions: To inform you about offers and promotions related to Crovo Fashion Hub.
- Website Improvement: To analyze website traffic and improve our services.
3. Third-Party Platforms
We source products from platforms like Meesho, Flipkart, Amazon, Shopclues, and Shopsy. We may share your shipping information with these platforms and our delivery partners for order fulfillment.
4. Cookies and Tracking Technologies
We use cookies to track your activity on our Website and to personalize your experience. You can modify your browser settings to disable cookies, though this may affect the functionality of the Website.
5. Security of Your Information
We take reasonable steps to ensure the security of your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the content or privacy practices of these external sites.
7. Your Rights
You have the right to:
- Access your personal information.
- Request corrections or updates to your information.
- Withdraw your consent for marketing communications at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of the Website indicates acceptance of the revised policy.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at +91 9382059635 .